FAQ

Frequently Asked Questions (FAQ)

How long does shipping take?

Standard Shipping usually takes 3–7 business days, while Expedited Shipping typically arrives within 1–3 business days after processing.

How long does order processing take?

Orders are processed within 1–3 business days.

Can I cancel my order?

Yes, but only before your order has been processed or shipped.

Do you accept returns?

For hygiene reasons, opened or used beauty and skincare products cannot be returned unless they arrive damaged or defective.

How do I request a refund?

Contact our support team within 7 days of delivery and include your order number along with photos of the product if applicable.

How can I track my order?

Once your order ships, you will receive a tracking number via email.

Which payment methods do you accept?

We accept major credit cards, debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.

How can I contact customer support?

Email: Support@MilnaMart.shop

Phone: +1 (347) 240-2171